Privacy Policy

At Somnus, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our ads, or use our services.

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1. Information We Collect

When you visit our website, respond to our ads, or book a consultation, we may collect:

• Personal Information: name, email address, phone number, and any information you provide when booking a call or filling out a form.
• Health-Related Information: details you share during sleep assessments, questionnaires, or consultations.
• Usage Data: data about how you interact with our website and ads (e.g., pages visited, clicks, IP address, browser type).
• Cookies & Tracking: data collected via cookies, pixels, and similar technologies, including Facebook Pixel, to measure ad performance and optimize marketing.
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2. How We Use Your Information

We use the information collected to:

• Provide, personalize, and improve our services.
• Communicate with you regarding appointments, results, and updates.
• Process payments for services.
• Deliver targeted advertising and measure the effectiveness of our ads.
• Comply with legal obligations and maintain service security.

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3. Sharing of Information

We do not sell your personal data. We may share information with:

• Service Providers: third-party companies who help us operate the website, run ads, or provide services (e.g., payment processors, analytics providers).
• Medical Partners: licensed physicians and technicians directly involved in your sleep study and care.
• Legal & Compliance: where required by law or to protect our rights and safety.

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4. Advertising & Cookies

Our website uses Facebook Pixel and similar tools to understand how our ads perform and to show you more relevant content. This may involve tracking actions you take on our website and associating them with your Facebook or Instagram profile.

You can control your ad preferences directly through your Facebook settings and manage cookie preferences through your browser.

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5. Data Security

We take reasonable precautions to safeguard your personal data, including secure servers, encrypted communications, and limited staff access. However, no method of storage or transmission is 100% secure.

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6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Withdraw consent to data collection where applicable.

To exercise your rights, contact us at deandebrincat@gmail.com.

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7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact:

Somnus
Email: deandebrincat@gmail.com
Phone: +61 467 222 612
Location: Melbourne, Australia